Invalid Electronic Serial Number

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78 Header INVALID PRODUCT VERSION NUMBER The Product Version Number found in your Header Record is not in our database. 79 Header INVALID SEQUENCE NUMBER IN ELECTRONIC FILE-NUMBER The sequential digits in the Electronic File Number field of the Header Record are not numeric. CNET's Forum on Windows legacy operating systems, (XP, 2000/NT, ME, & Windows 95/98) is the best source for finding help or getting troubleshooting advice from a community of experts.

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Invalid Electronic Serial Number Hp 7900

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Invalid Electronic Serial Number Hp Dc7800

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Issue:
After system-board replacement, booting the unit causes an error message at post regarding an invalid electronic serial number.
Solution
  1. Press CTRL A.
  2. Select Advanced, System IDs, and enter the serial number from the service tag sticker on the chassis.
For desktop branding, customers need to fill the following details availble on the HP sticker of the unit.
Please fill in the following details under system IDs:
To enter into the system ids tagf10>CTRL +A>Security>System ids
Ownership tag: LEAVE IT BLANK
Product Name: HP Compaq Pro 4300 SFF
Number
Build id: 12WWPIIW6**#SABA#DABA
Number
Feature Byte: 2U3E 3Q3V 3X47 5c67 6J6K 6S6b 7B7H 7M7Q 7T7W 7aaB agap aq .t2(THE FEATURE BYTE IS CASE SENSITIVE AND DO NOT LEAVE ANY BLANKS WHILE FILLING THE BUILD ID)
Once the unit accepts the changes,select SAVE CHANGES AND EXIT.

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Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message
HP's Virtual Agent can help troubleshoot issues with your PC or printer.
HP's Virtual Agent can help troubleshoot issues with your PC or printer.
This appendix lists the error codes, error messages, and the various indicator light and audible sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you can take to resolve the error condition.
POST Message Disabled suppresses most system messages during POST, such as memory count and non-error text messages. If a POST error occurs, the screen will display the error message. To manually switch to the POST Messages Enabled mode during POST, press any key (except F10, F11, or F12). The default mode is POST Message Disabled.
The speed at which the computer loads the operating system and the extent to which it is tested are determined by the POST mode selection.
Number
Quick Boot is a fast startup process that does not run all of the system level tests, such as the memory test. Full Boot runs all of the ROM-based system tests and takes longer to complete.
Full Boot may also be enabled to run every 1 to 30 days on a regularly scheduled basis. To establish the schedule, reconfigure the computer to the Full Boot Every x Days mode, using Computer Setup.